Dee -The Voice of Pike Creek

Before her interview commenced, several customers passed through the doors of the Pike Creek branch and waited in the lobby to speak with Dee, their faces reflecting a blend of eagerness and respect. As the voice of Pike Creek— Dee is renowned for her insightful wisdom and remarkable ability to navigate their challenges. With an inviting demeanor, she approached each customer with a warm smile that seemed to illuminate the space around her. As she engaged with them, her genuine kindness and grace were evident, and she skillfully addressed each of their financial concerns and needs.
Q: What Brought You to Artisans' Bank?
A: Dee began her banking career during college, gaining valuable experience and knowledge in customer service and financial operations. In 2002, Dee joined Artisans’ Bank, starting as a part-time team member. Her dedication and strong work ethic enabled her to transition to a full-time role, where she took on increasing responsibilities. Over the years, her commitment and leadership abilities led to her advancement to Manager, where she now oversees a team and contributes to the bank's growth and success.
Throughout her career, she has successfully led teams across multiple branches, fostering strong, lasting connections with customers. Her ability to build rapport and understand their needs has not only enhanced their satisfaction but also contributed significantly to the overall success of the branches she has managed. By promoting collaboration and open communication within her teams, she has created a positive work environment that empowers team members to excel in their roles and deliver exceptional service.
Q: What aspects do you enjoy most / what excites you about what you do?
A: What Dee truly loves about her career with Artisans’ is the profound fulfillment she experiences from helping others navigate their complex financial journeys. Each day presents her with a renewed sense of purpose, as she eagerly engages with clients who seek her expertise in a financial world that often feels overwhelming to them.
“I am a people person, I could never be at a job that’s 100% remote or tucked away in an office, I love helping people,” remarked Dee.
Dee finds genuine joy in listening to their stories, delving into their unique challenges, and understanding the intricacies of their financial situations. This attentive approach allows her to identify the products and solutions that are best suited to meet their needs. Whether she is celebrating a customer’s victories—like successfully sticking to a budget or saving for a dream vacation—or guiding them through more significant life decisions, such as buying their first home or planning for retirement, Dee appreciates that every interaction holds the potential to spark positive change.
Q: What is the best advice you have ever received?
“No one is irreplaceable, so don’t think you are”
“Be careful who you step on as you climb the ladder of success, you might not always be at the top.”
Q: What is something you are irrationally passionate about?
Whether embarking on a spontaneous weekend getaway or planning a more extensive adventure, the couple thrives on the excitement of travel and the myriad stories that unfold along the way. They've explored destinations like the sun-kissed shores of Hilton Head, SC, where they unwind on the beach, the quaint and picturesque streets of St. Michaels, MD, filled with charming shops and eateries, and the stunning, historic landscapes of Italy, where they immerse themselves in rich culture and cuisine. Dee's adventurous spirit drives her to seek out new experiences, and she is always eager to discover the breathtaking beauty our world has to offer, one trip at a time.
“My husband and I prefer to drive when we take trips. You never know what wonderful places you might stumble upon.” Dee shared “That’s how we've discovered some fantastic farm-to-table restaurants and charming breweries. We've enjoyed going back to these spots time and again, and it always feels like a little adventure!”
In addition to explorer, Dee is a talented cook and earned a reputation for her exquisite Italian Wedding Soup. This beloved dish showcases her skillful blending of rich flavors and textures. With a savory broth brimming with tender meatballs, and spices, each bowl is a comforting embrace. Team members often rave about the secret blend of spices she uses, which elevates the soup from a simple recipe to a cherished culinary experience (with retired team members even asking for the recipe). Whether served at a festive gathering or enjoyed for a small potluck, Dee's Italian Wedding Soup has a way of bringing people together.
Q: What female role model do you look to?
“Sometimes I feel a bit like Lucy, both funny at times and serious about my beliefs and work ethic,” said Dee.
Each day at Artisans’ Bank, Dee embraces her role within her branch and a dynamic team, which weaves into the vibrant tapestry of her life. She embodies the qualities of a dedicated mother, a loving wife, a loyal friend, a talented chef, an adventurous explorer, a skilled banker, and a committed professional —all of which reflect just a portion of her multifaceted identity. As she gazes into the future, she acknowledges that retirement will eventually beckon her toward new pursuits and passions. However, in this moment, she finds joy and purpose in her daily work, knowing that her time to explore those new horizons is not here yet.
Similar to Lucille Ball, Dee exemplifies resilience and creativity, gracefully overcoming personal and professional challenges. She inspires team members to pursue their passions and challenge societal norms to achieve their dreams.
“Love yourself first and everything else falls into line. You really have to love yourself to get anything done in this world.” - Lucille Ball
Thank you, Dee, for sharing your time with us. It has been a pleasure getting to know you better.
Check back next time for our next Artisans' Bank Team Member Spotlight!
Your success is our top priority, and we are dedicated to helping you every step of the way.