Artisans' Bank | Customer Solutions
As of March 31, 2025, Zelle no longer supports in-app transfers.
In response to this change, Artisans’ Bank is implementing interim solutions for our customers until we can fully integrate Zelle with our JHA system.
We appreciate the patience and understanding of our customers during this time.
Artisans’ Bank App / Online Banking
- Bank-to-Bank Transfer
- Daily Transaction Limit - $5,000.00
- Outgoing Processing Fee - $3.00 | Incoming Processing Fee – Free
- 6:30 PM EST - Cut-off for Next Business Day Transfers
- Online Banking: Internal Transfer (Between Your Artisans’ Bank Accounts)
- Daily Transaction Limit - None
- 9:00 PM EST - Cut-off for Next Business Day Transfers
Additional Electronic Payment Methods - Pay a Person
- Direct Deposit into a Payee Account (with Account Payee Account Information)
- Email Payee to Accept a Payment (Payee Enters Personal Account Information)
- Text a Payee to Accept Payment (Payee Enters Personal Account Information)
- Mail a Check to Payee Address
- Fees: We do not charge a fee for the services listed below.
- Send Limits:
- Text/Email – Pay a Person*
- Transaction Limit - $2,500.00
- Daily Processing Limit - $2,500.00
- 3 PM EST - Cut-off for Next Business Day Transfers
- Text/Email – Pay a Person*
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- Direct Deposit (Electronic) – Pay a Person*
- Transaction Limit - $1,000.00
- Daily Processing Limit - $2,000.00
- 3 PM EST - Cut-off for Next Business Day Transfers
- Direct Deposit (Electronic) – Pay a Person*
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- Send A Check
- Per Check Limit - $99,999.99
- 4 PM EST - Cut-off for Next Business Day Transfers
- Send A Check
Please Note: The Mobile Remote Deposit Daily Limit for first-time Users and accounts opened less than 30 days is set at $225.00 and one (1) deposit per day, with a maximum of $2,000.00 and 10 deposits per month. After our initial review, if your account has been opened for more than 30 days and is in good standing, your daily deposit limit may be set to $5,000.00 and 15 deposits per day, with a maximum of $10,000.00 and 30 deposits per month.
*An Online Banking password will be required for transactions above $1,000.00 and all other high-risk actions. Any limit requests must be reviewed and approved by the appropriate managers within Artisans’ Bank.
Google Pay
- Account setup is required before use – all connections are made through the customer's personal Google profile.
- Google Pay works on IOS and Android devices.
- For information on adding funding sources, sending money, receiving payments, or signing up, pay.google.com.
- Send Limits + Fees: Please visit the Google Pay site for details.
Apple Pay
- Account setup is required before use – all connections are through the customer's personal Apple profile.
- Apple Pay works only on IOS devices.
- For information on adding funding sources, sending money, receiving payments, or signing up, www.apple.com/apple-pay/.
- Send Limits + Fees: Please visit the Apple Pay site for more details.
PayPal
- Account Setup is required before use.
- PayPal is an online payment system that allows you to send and receive money worldwide. You can link the following options as part of your account setup:
- Credit Card
- Debit Card
- Bank Account
- For information on adding funding sources, sending money, receiving payments, or signing up, please visit www.PayPal.com.
- Send Limits + Fees: Please visit the PayPal site for details.
Venmo
- Account Setup is required before use.
- When setting up your Venmo account, one of the first things you do is decide how you want to pay people, also known as setting your payment method. In Venmo, you can pay people from any of the following:
- Your Venmo Balance (if you have access to a Venmo balance)
- A Credit/Debit Card (imagine being able to pay a friend directly with your credit card)
- A U.S. Bank Account
- For information on adding funding sources, sending money, receiving payments, or signing up, Venmo.com.
- Send Limits + Fees: Please visit the Venmo site for details.
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