An All-Knowing Magic 8-Ball + Teammate
Found within the Commercial Administration Group

Some, including her, refer to her as a tumbleweed.

Others see her as the ultimate question answerer.

Jodi launched her career at Artisans’ Bank in 2005 as a Customer Service Representative, serving customers directly at the Glasgow Branch. During her time in this role, she honed her skills in customer interaction, problem-solving, and understanding client needs. As her career progressed, she moved into Collections, where she developed expertise in managing overdue accounts and fostering positive relationships with clients to ensure successful debt recovery.

“I treat every customer I interact with in Collections with the same level of respect; I know they want to pay; life just gets in the way sometimes. Treating them kindly and understandingly helps get to a solution. I think we all deserve that,” said Jodi.

Additionally, Jodi has taken a role in Commercial Loan Administration, where she gained valuable insights into the complexities of business financing and loan processes.

In addition to her other responsibilities, she plays a key role in overseeing the administration of construction loans. This involves tracking and coordinating the construction loan process, ensuring compliance with financial regulations, and ensuring that all financial aspects are handled efficiently and effectively throughout the construction project.

This diverse and evolving career path has given her a comprehensive perspective and the ability to confidently address a wide range of inquiries. As a result, she has earned the title of "All-Knowing Magic 8-Ball." If Jodi doesn’t know the answer, it may be that the question cannot be answered.

Q: What do you enjoy most about Artisans’ Bank?

A: “I come back day after day because of the people, our people.” Jodi remarked.

Throughout our Spotlight interviews, a recurring theme is emerging. One that underscores the strong sense of camaraderie among team members at Artisans' Bank. Each individual actively supports their colleagues, creating an environment that is truly exceptional and collaborative.

This robust support system cultivates a strong sense of community among employees and promotes a deep sense of pride across different branches and departments. By encouraging collaboration and connection, team members can develop meaningful and lasting friendships. These relationships not only enrich their day-to-day work experiences but also play a vital role in fostering a positive workplace culture. This interconnectedness leads to increased job satisfaction, improved teamwork, and a more cohesive organizational environment where everyone feels valued and supported.